Living with Corona
Belmond has announced that 19 hotels will reopen in the course of this summer, among them all Italian properties, Belmond La Residencia on Mallorca and Belmond Reid’s Palace on Madeira. Also, the legendary Venice Simplon-Orient-Express, the Belmond Royal Scotsman and the barges of Belmond Afloat in France will be put back in operation.
Belmond provides an update on all Corona related news and developments in their homepage section Coronavirus (Covid-19 ) Response. Here, President and CEO Roeland Vos sends the following message:
Trusted for travel
At Belmond, we are working hard to ensure that we are ready to welcome back our guests from around the world. I thank our fantastic teams for their unwavering commitment to support our guests, colleagues and communities throughout this challenging time.
For more than 40 years we have been redefining and reshaping the travel experience. The challenge of today’s global pandemic will not stop us from re-imagining the future of luxury travel tomorrow. If anything, it will encourage us to go further and evolve faster.
True to the pioneering spirit of our brand, our aim now is to reach new levels of excellence – both in health and hygiene, and in those areas that underpin our exceptional service.
We welcome the enhanced requirements being issued by many health authorities and governments globally and, as always, we remain uncompromising in our approach to cleanliness. We will work continuously with our dedicated in-house experts and in close collaboration with leading health and hygiene authorities to ensure our even-higher standards are achieved and upheld. Below is an overview of some of the comprehensive steps we are taking to implement our enhanced protocols, which are subject to rigorous reviews. On every level, we will continue to protect the many communities we serve.
At the same time, whilst adhering to the new guidelines on cleanliness and social-distancing, we pledge that our guests will once again feel welcomed into warm and comfortable environments, able to enjoy extraordinary travel and award-winning dining at its finest. We will continue to rise to the challenge of fulfilling our guests’ needs, especially in this regard.
The Belmond experience has long been defined by incomparable service, timeless retreats rich with culture, natural wonder and genuine care. We believe our future lies in our heritage. And that, within our walls, our guests will once again experience moments of magic, among those who matter most.
Until we meet again, please stay safe.
Roeland Vos, President & CEO